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Privacy Policy

 

This privacy policy is effective as of May 2024.

Gerezz, a private legal entity based at SHLS, Quadra 716 I, ZIP code 70390-900 Brasília – DF, Asa Sul, registered with CNPJ/MF under No. 48480504000182 (“Merchant” or “we”) takes your privacy seriously and is committed to the security and protection of data for all its customers, partners, suppliers, and users (“Users” or “you”) of the website gerezz.com and any other website, store, or application operated by the Merchant (hereinafter referred to simply as “Store”).

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications we exchange with you (“Communications”).

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND WAYS OF HANDLING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you may exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us at contacto@gerezz.com.

Additionally, the Privacy Policy does not apply to any applications, products, services, websites, or third-party social media resources that may be offered or accessed through the Store. Accessing these links will take you away from the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data regarding other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

“Personal Data” means any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others; “Sensitive Personal Data” means any information that reveals, regarding a natural person, racial or ethnic origin, religious belief, political opinion, union affiliation, or affiliation with a religious, philosophical, or political organization, information related to health or sexual life, genetic or biometric data; “Processing of Personal Data” means any operation performed on Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion, or destruction. Any other operation provided for in applicable legislation is also considered Processing of Personal Data; “Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, General Data Protection Law (“LGPD”).

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the Store, personalizing and enhancing your experience. Examples of how we use the data include:

  • Enabling you to purchase products and/or services in the Store;
  • To confirm or correct the information we have about you;
  • To send information we believe may interest you;
  • To personalize your experience using the Store;
  • To personalize the advertising sent to you, based on your interest in our Store; and
  • To contact you via a phone number and/or email address provided. We may contact you personally, by voicemail, through automatic dialing equipment, via text messages (SMS), by email, or by any other means of communication your device is capable of receiving, in accordance with the law and for reasonable commercial purposes.

Additionally, the Personal Data provided may also be used in ways we deem necessary or appropriate: (a) in accordance with Data Protection Laws; (b) to meet legal process requirements; (c) to comply with judicial, regulatory, or authority decisions, including authorities outside your country of residence; (d) to protect our operations; (e) to protect rights, privacy, security of ourselves, yours, or third parties; (f) to detect and prevent fraud; (g) to enable us to use available actions or limit damages we may suffer; (h) in other ways permitted by law.

OUR STORE IS NOT INTENDED FOR PERSONS UNDER 18 (EIGHTEEN) YEARS OLD, AND WE ASK SUCH PERSONS NOT TO PROVIDE ANY PERSONAL DATA TO US.

Non-provision of Personal Data

You are not obligated to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, certain specialized features, or be able to provide necessary assistance or facilitate the delivery of the product or service contracted by you.

Data Collected

The general public may navigate the Store without needing to register or submit Personal Data. However, some functionalities of the Store may depend on registration and submission of Personal Data, such as completing the purchase/contracting of the service and/or facilitating the delivery of the product/service by us.

When contacting the Store, we may collect:

  • Contact Data: Name, surname, phone number, city, state, and email address; and
  • Information you send: Information you submit via forms (questions, complaints, suggestions, criticisms, compliments, etc.).

During general navigation in the Store, we may collect:

  • Location Data: Geolocation data when you access the Store;
  • Preferences: Information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);
  • Navigation Data in the Store: Information about your visits and activities in the Store, including the content (and any ads) with which you view and interact, information about the browser and device you are using, your IP address, your location, and the address of the site from which you arrived. Some of this information is collected using our Automated Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automated Data Collection Tools in item 7 below;
  • Anonymous or aggregated data: Anonymous responses to surveys or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you could be identified through the use of these data with the available technology; and
  • Other information we may collect: Other information that does not specifically reveal your identity or is not directly related to an individual, such as information about the browser and device; usage data from the Store; and information collected through cookies, pixel tags, and other technologies.

Unless you inform us through any free form you fill out, we do not collect Sensitive Personal Data.

Sharing Personal Data with Third Parties

We may share your Personal Data:

  • With the partner companies you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and service providers for data hosting and storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
  • With third parties, in order to help us manage the Store; and
  • With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or transfer of all or part of our company, assets, or capital (including those related to bankruptcy or similar proceedings).

International Data Transfers

Personal Data and other types of information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide according to this Privacy Policy.

Method of Automatic Collection of Personal Data

When you visit the Store, it may store or retrieve information in your browser, either in the form of cookies or other similar technologies. This information may be about you, your preferences, or your device and is mainly used to ensure that the Store operates as you expect. The information generally does not directly identify you but can provide a more personalized internet experience.

According to this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, among others:

  • Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, name and version of the operating system, model and manufacturer of the device, language, type, and version of the web browser you are using. We may use this information to ensure that the Store functions properly.
  • Use of cookies: Cookies allow the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience using the Store, as well as to target advertising to you based on your interests. We also collect statistical information about the use of the Store for continuous improvement of our design and functionality.
    • If you do not wish for your information to be collected through cookies, you can set cookies in the “options” or “preferences” menu of your browser. In the links below, you can find more details on how to adjust cookie preferences for the most popular web